Maison Designers
Legal Disclosure
Company, contact and operating information for clients, payment providers, acquirers, card networks, risk teams and legal reviewers.
Legal entity
Maison Designers is operated by MAISON ENTERPRISE LTD, Company No. 16328140. Registered office: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom.
Contact
General support, legal notices, dispute evidence requests and provider review enquiries may be sent to [email protected]. Please include name, order reference where applicable and the nature of the request.
Business activity
Maison Designers operates a selective authenticated pre-owned luxury commerce platform for watches, bags, jewellery and accessories, with authentication review, buyer protection, payment review, protected delivery controls, returns handling, customs support and Digital Passport support for eligible purchases.
Operational role
Maison Designers may act as merchant of record for direct purchases and may operate curated marketplace, reseller, B2B, auction, consignment-like or managed-seller workflows where responsibility is defined by the applicable transaction documents or seller terms.
Marketplace controls
Maison Designers may verify sellers, request proof of ownership, inspect goods, withhold seller proceeds, reject prohibited goods, pause fulfilment, correct product information, respond to disputes and share evidence with payment, logistics, customs, insurance, fraud-prevention, legal or regulatory parties where lawful.
Provider review links
Relevant pages include /about-us/, /authentication/, /buyer-protection/, /digital-passport/, /payment-options/, /aml-kyc-policy/, /terms-and-conditions/, /privacy-policy/, /cookie-policy/, /exchanges-and-returns/, /auction-terms/, /buyer-premium-and-costs/, /b2b/, /b2b-terms/ and /how-timed-auctions-work/.