Authentication

Guaranteed Authenticity

At Maison Designers, we are dedicated to providing our customers with the highest quality luxury preowned watches. Our rigorous authentication process and in-house team of Swiss-trained watchmakers, technicians, and refinishers ensure that every watch we sell is authentic, in excellent condition, and serviced to the highest standards.
We also offer a 14-day money-back guarantee and a 24-month warranty on all our watches, so you can shop with confidence and peace of mind.

Authentication and Verification
of the Watch’s Origin

At Maison Designers, we understand the importance of authenticity when it comes to luxury watches. Therefore, our first step in the authentication process is to verify the watch’s origin.
Our expert team carefully examines the watch’s serial number, compares it to our records, and researches the watch’s history to ensure its authenticity.
We leave no stone unturned in our efforts to identify any signs of counterfeit or fake parts.

Examination of the Watch’s Physical Condition

Once we have verified the watch’s authenticity, our experts examine the physical condition of the watch.
Our team meticulously checks the watch’s case, dial, hands, and crown for any signs of wear and tear or damage.
We also examine the movement to ensure that it is in good working order.

Verification of the Watch’s Parts

We take pride in the quality of the watches we sell at Maison Designers. Therefore, we verify the authenticity of every part of the watch.
Our team of experts carefully examines the watch’s bracelet or strap, buckle, and any other components to ensure that they are genuine and match the watch’s original specifications.

Water Resistance Test

For watches that are advertised as water-resistant, we perform a water resistance test to ensure that they meet their stated specifications.
We test the watch in a specialized water-resistant test machine to ensure that it can withstand the intended water pressure.

Certification and Warranty

At Maison Designers, we are committed to providing our customers with the highest quality luxury preowned watches. Therefore, once we have completed the authentication and service process, we provide our customers with a certification of authenticity and a warranty for the watch.
Our certification guarantees that the watch is authentic and has been fully inspected, while our warranty provides our customers with peace of mind that their purchase is protected.

Service and Maintenance by Swiss-Trained
Watchmakers and Technicians

At Maison Designers, we have an in-house team of Swiss-trained watchmakers, technicians, and refinishers.
Our team is passionate about ensuring that every watch we sell is in excellent condition and performs at its best.
Our experts offer a range of services, including watch maintenance, repair, and restoration, as well as refinishing and customization.
Our team has years of experience working with luxury watches, and we use only the highest quality tools and equipment to ensure that your watch is serviced to the highest standards.